The spa @ Harrah's was decent. The set up was not to my liking or what I'm used to but since I used a Groupon I didn't make a big deal. The "tranquility" room / waiting space is either in the middle of the lockers or around the hot tub. Weird right? The massage rooms were very nice and cozy my masseuse Anne was wonderful!! She made me feel at ease and her hands were heaven sent!! Overall it was a nice experience.