I've come here multiple times and usually make my appointment online so I always get whoever is free. Someone different every time.
It's really hit or miss. One girl messed up my Bikini wax twice. I specifically told her twice what I wanted and 2 appointments in a row she apparently didn't listen.
The next time I asked for someone different and got Elena who was great. Got every last hair!
The time after that Elena wasn't working so I got someone else, she was very nice, but missed quite a few hairs even though she spend double the time on my wax.
My most recent appointment was with Danielle who was great and very personable as well.