Eventhough this is a chain, I feel the staff are excellent. We had very attentive service ( helpful when eating with kids) and the food was great. I do not eat pancakes often, so it is always a treat to eat at IHOP. Their scrambled eggs are out of this world. I have heard that they put pancake batter in the egg mixture to make them super-fluffy. Great family time and value. Thanks IHOP.