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| - I have been coming here for the past thirteen years, from when they were a tiny unit up until recently when they expanded into the two units next door.
Up until recently they would have rated 5 stars easily however, there seems to have been a change of sorts in this restaurant.
First off, the food is very tasty, I recommend the pho soup #1103 with cooked beef and beef brisket. The portions are quite good, and the brisket melts in your mouth. I am also a big fan of their Malaysian curry, also beef brisket, served with rice. The sauce is quite flavourful and has enough heat, without being too spicy.
I have tried several other items on the menu, all with good results.
Now, the changes.
First off, the prices have risen quite a bit, now they are still affordable, but some of their prices have doubled.
Secondly the staff have become quite demanding with regards to their tips. When my wife and I first started to eat there, we were among the minority of customers who tipped the waitstaff. Now however, they have become quite demanding with said tips. Refusing to take payment unless there is a minimum of 15% (on average I tip 10% unless there is something spectacular with the service). I recently placed a pickup order, and had the lady at the counter made some disparaging comments about me not tipping her, when I told her that almost no one tips for pickup, she muttered "some people do" under her breath. What made that worse, was that they messed up my order and refused to change it when I called them on it.
Hopefully this is rectified soon enough as this place is one of my favourites, I would hate to have to look for a replacement.
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