I have come in here a few times, and I always enjoyed the food, but the last time I came in I ordered a salad with my sandwich. The dressing tasted bizarre, so I told the waiter, and they asked if I wanted a new one, and I said I didn't, that I just wanted to send my salad back. I took maybe half of a bite from the whole thing. Rather than take it off the bill, they gave me a "discount" for a $3 salad.... I RARELY send food back, and it really shocked me that they would nickel and dime like that.