The cafe upstairs (on the Belk side of the store) has great food (and drinks).
The customer service is terrific; I wanted to buy a pair of shoes on sale but my size was out of stock, a pair at home appeared via UPS, with no shipping cost, just a few days later.
The clothes are great and pretty stylish.
You'll be well-dressed, well-fed and made to feel good when you shop here.
Unlike Neiman Marcus, you don't have to jump through hoops and be treated as if the store is doing you a favor to let you shop there.