rev:text
| - Average food, with terrible service. We had a reservation for lunch at 1pm, for a party of 3. After being seated, it took about 15 minutes for our server to come and take our orders. Our server was not responsive - she hardly spoke and was not welcoming, very inattentive, and never refilled our water.
It took close to an hour to get our food. We inquired with our server after about 40 minutes, and she did not offer a helpful response. When asked how much longer the wait would be, she simply said, "I don't know. Our orders are backed up." A little while later we still had not received our food, so we complained to the manager, who then told the kitchen, but she also did not seem to care that we had been waiting for a very long time.
After about an hour, we finally got our food, which was average and definitely not worth the wait. We asked for our bill right away as well, and even that took a long time (we had to ask twice for the bill). The manager did not charge us for one of our orders, but in my opinion, all of our orders should have been free. At no point did anyone even apologize to us, after having complained twice. And upon leaving, no one looked at us, thanked us or said good bye.
A real shame for a place that looks very inviting and visually appealing. The restaurant was not even packed, and for a restaurant that is located in a prime business location, there are many working people who probably come here for lunch (such as us), and we shouldn't have to wait an hour for food. We will NOT be coming back.
|