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| - If you had trouble locating this place, note that it's upstairs in the Arcadia Towne Center.
Funny enough, I haven't had an actual service done here yet, but coming here for my initial consultation has me recommending this place to anyone needing to go to a dentist.
First off, the reception is excellent. I set up my appointment using ZocDoc before coming in the same day, and received an email from Penny a few hours before my appointment asking for my insurance credentials. This place utilizes technology in order to get you in and out quicker, which is a definite plus for me. When I came in, an older fellow came in right before me, and addressed him in a way that shows they actually care about and remember their clients.
My New Patient routine included xrays of all of my teeth by a very nice dental hygienist, who told where my problem areas were. It was nice to have these things explained instead of having services I "needed" thrown at me. Unfortunately, I would have to come in for a deep cleaning that would require 2 visits, but when I asked why it would take 2, I was told only because most people found a 3-hour visit inconvenient for them. So, if you don't mind having a 3 hour cleaning, you only have to come back once! Good to know, right?
Dr. Harman also came in to check to see if I had any signs of oral cancer, which I've heard isn't a common practice elsewhere, but part of his usual routine.
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