Met expectations & then some. I went in for a mani, pedi and eyebrow wax. I asked if it was possible to do all by 5pm (it was 4:10 when I walked in). They said yes, had two ladies work on me and got me out at exactly 5:00 without sacrificing the quality of the work. Very grateful for their attention to detail as well. Took one star off only because my eyebrows are a little over waxed now...but that seems to be a risk anywhere I go!