I've been going to this place with a friend of mine a couple of times a year for about 4 or 5 years. The staff is always friendly and helpful and the food is awesome. I love the grilled sub roll. It's always crisp, soft and chewy - all at the same time. When bread was first conceived, I believe that this was the Holy Grail of breads and Charley's has found it.
I usually get some variant of the Philly Steak and have never been disappointed. My friend always gets the Buffalo Chicken and I think he's the real fan of this place. It's at his insistence that we come here. Even so, I'm always pleased and a bit let down that I didn't think of it.
I noticed last week that they have a sign posted in the window that says they give a 10% discount for patrons of the AMC Theater next door. All you have to do is show your ticket stub. Nice to know.
I also noticed that this particular store has online ordering. Just go to http://www.charleys.com/ and put in the zip (85027) and click on the "order online" button. Now that I know this I may have to take advantage of that and end up eating here more often.