I have used this place multiple times since I live only two miles away. My husband signed my 2015 Honda Civic up for the monthly wash. Nice, since I certainly wash it more than my old mustang! I went the first time and they were closed. Yes, I showed up right when they were closing. Seriously, so I have to get a wash before 7:30! I work until 5 and downtown. So by the time I get home it's after six. Unless I have the mad desire to get my car wash right after work or spend my weekend doing it I'm screwed. The third time which is only the second time the car has been washed within the month of signing up the evil little kid wouldn't give me my scented piece of paper!! WTF! They did give me a towel- but here's the thing.... They don't moist them up enough! I had my husband cancel it today. If I'm going to sign up for one of these places, I would certainly do it close to work. So that I can wash the car after hitting up the gas station. This is my usual one day of the work week during lunch hour. Also, the people area has more friendlier. My sister has the membership to that location and they include the scented square. She pays $16 a month. The two stars is only for it being a nice brand new location only. The kids they hire have attitudes, vacs have been clogged giving shitty suction one of the times I went several months back. Yes, for the record- I'm writing this review all because the punk didn't give me my car scent paper.