I have been coming here every 2 weeks for 5 years and never had a bad experience. The staff is polite, fast and very consistent. Its clean and eveyone is extremely nice. I have had Tawny dye my hair twice and she always does a great job and I get many compliments on it. Usually Bianca, John or Monica cut my hair and they do an excellent job. I have never had a bad experience and I would absolutely recommend this place. If you need a color treatment, Tawny is the best but everyone is so nice and good at thier job!