Had to edit my review. I really like my apartment however the amenities and the staff at the office are awful.
1. They have this beautiful gym that is being trashed by personal trainers training non residents. The worst part is they don't put the weights back in the right spot and use the towel service and Throw them on the floor and don't clean up after themselves.
We pay a lot of money for rent that is justified for the amenities. It is insulting that what we pay for is for non residents also.
2. The pool. They say it was going to be completed soon however it took until September to complete and they also said it was going to be a 24 hour pool. Went down there at 7:30 and I got yelled at and escorted out by security for coming to the pool when it's closed.
3. The security, they don't patrol the neighborhood past a certain time. Last week I went to the gym at 4:30 am and I saw them in the pool area sitting down and watching tv. Not very comforting if you ask me. Anyone can walk into the complex because they refuse to close the gates they have put in.
4. The office staff is so rude. The girls are very stuck up and never remember who you are and when you tell them you're a resident they always say how busy they are and act like you're wasting their time. There is only 2 office staff there that are nice and the rest and act like you or your issue is a waste of time.
I saw a resident complaining about children in the pool area that was causing problems and a party that was being thrown was getting too out of hand at the pool ...The office staff he was explaining this to just laughed about it. And he told her it wasn't a laughing matter and they needed to do something. The girl didn't do anything and then of course.... the pool was trashed and the built in grills were broken in result of this party.
Bottom line: this place could be great if the staff and rules on amenities were enforced. My tip to you... don't waste your money on the high prices and go find another place to live.