About: http://data.yelp.com/Review/id/tqtj95Degf91E-i0gIywUw

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About: http://data.yelp.com/Review/id/tqtj95Degf91E-i0gIywUw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-07-01 00:00:00 (xsd:dateTime)
itemReviewed	East Side Mario's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Been to this restaurant and know what to expect, but was hoping for some improvement. I'm speaking in regard to the customer service. The food is generally passable, but portion sizes seem on the small side. Why I give them 1 star is the abysmal customer service. You can order the unlimited soup and salad, but don't expect to ever get second or third helpings as the wait staff literally disappears on you. During our meal, when we finally did get second helpings the waitress gave bread, no butter and I had to literally walk in to the kitchen myself to get some. My daughter declined her second helping of salad at the time, but when she wanted a refill, our waitress disappeared for 30 minutes and could not be found and the restaurant wasn't that busy. We had to wander around and ask the bar staff and then another waitress to serve us which took another 10 minutes. We also had to remind them of the To-Go order we asked for originally of stuffed mushrooms. The original waitress finally showed back up with the wrong take out order (button mushrooms) and we asked it be removed from the menu. I gave her a minimal tip and a "not recommend" on the credit card device survey that came up. On the way out, the dirty dishes that were sitting in the booth two stalls behind us were finally cleared (one hour after those customers left). We have had similar experiences in the past and one time sat there for 15 minutes with no waitress coming to out table to take our order and we got up and walked out. The owners of this location better start to hire more wait staff and train them on basic customer service, otherwise I recommend you avoid this restaurant.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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