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  • I came in this weekend to enjoy the city with some friends. I have to say that when they tell you it's by the airport, its almost connected to it. It wasn't noisy though. The parking is $8.00 a day and they are willing to validate the parking of friends/family as long as its not excessive. The gentleman who checked me in was professional and courteous. The lady who was working with him was kind as well as I was headed TOTALLY in the wrong direction of the elevator and she stopped me before I wandered into another country. ANYWAY I don't know if they were being funny or if I was their only guest but LITERALLY EVERY SINGLE EMPLOYEE that saw me spoke. I don't care if they had a hand full of stuff or if they were just passing by, they literally ALWAYS spoke to me. It was genuine and very hospitable The room I have to say was a little light on space but nice. It was clean and the a/c worked great as it was about 93 degrees outside. I love love love the Sheraton mattresses. They are much better than the Heavenly Bed at the westin. There were plenty of towels and wash clothes and as an added touch ( as if to say sorry we had to charge you for parking) they supply toiletries excluding toothepaste and deodorant but including cotton balls, Q tips and the mesh bath sponges. I read that the hot water was an issue from a few people but its not really true. Cindy took amazing care of me this morning for room service. I asked them to serve my breakfast way earlier than I should have. She called me this morning and just sounded pleasant as you would want. She said that she noticed that even tough I asked for coffee, there was no juice selection. She asked if she could please bring me some and I said yes to orange juice but asked to be served an hour later than my original request. She was happy to do so . My setup was like perfect. EVERY thing I needed was there. EVERYTHING was filled to the perfect lines... all condiments you could think of were there and perfectly arranged. My order was perfectly executed and she uncovered it and presented it to me calling out my specifications down to the extra packages of coffee I requested. She said that she was going to call me to check on me to see if it was to my liking and after my second bite ( and it took me a second to get situated) she called me. I have to say that the Sheraton has an amazing employee. Cindy, if you ever open a bed and breakfast, count me in. If she reads this, I hope she does not get offended. It felt like I had an assistant who knew all of my little quirks figured out. Thank you. Sheraton team, Job well done!!!
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