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| - Bleh. Not the place to go for a pedicure, that's for sure. I made appointments for my Mom and I on a Saturday afternoon. Having checked out the website, I tried to register and secure the dual appointments online; however, their site isn't sophisticated enough (yet) to allow for booking more than one slot at a time. So, I ended up calling to make the appointments the old fashioned way and spoke with a human being. She was friendly and booked the spots for my mom and I.
Oddly enough, she didn't say anything about what type of pedicure we wanted (there are three of different types listed on the menu of services), so I figured the front desk or technician would clarify with us at the time of the appointment. We walked in to quite a frenzy at the front desk area. Both cashiers were busy, so we were ignored for five minutes until things cleared out a bit. We checked in and were told to wait in the seating area. Our technicians came to get us and we were escorted back to the pedicure area.
At this point I started to regret picking this salon for a pedicure and not my usual cheaper nail salon... Studio Booth definitely is more of a hair-focused salon. Tons of stylists here!
The pedicures were sub-par. I was majorly bummed at the lack of a leg massage as well. Basically non-existent.
As we were checking out afterwards, the girl at the desk tried to charge us $55 each!!! You've got to be kidding me. I am usually never one to argue, but we did NOT receive the spa pedicure- what we had was basically less than I am accustomed to at a cheaper nail only salon. I explained to the cashier that not only did the girl on the phone not specify what type of pedicure to book us for, neither of our technicians did either, so we assumed it was just the basic $40 option (especially with the lack of anything additional, including a calf massage!). She snottily replied to me that the $40 pedicure is, "basically just a glorified polish change" - Um, yeah. Whatever. Finally, she obliged and agreed to charge my Mom the $40 price, saying that they were "training new people". I was charged $45 as apparently it was $5 extra for a bit of nail glue on my big toe due to a cracked toenail.
Not a great experience - hopefully the hair services exceed the pedicures!
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