I've used TLC for several years and Margie and the staff are completely reliable. I recently took a 5 day trip and came back to find my dog and cat happy and everything in order. The summaries they leave for each visit are helpful. I once ran into one of the dog walkers at the dog park and my dog remembered her and was thrilled to see her. Such a relief to know my pets are cared for well while I'm out of town.