I hope I caught them on a bad day. Arrived at 12:45 at the end of their lunch rush. Waited about 10 minutes for a table. No problem. By the time we were seated five minutes, empty tables were all around and they never filled up again while we were there. That is to be expected for the time of day. What wasn't expected was the scattered service. I'm not sure if they were understaffed or undermanaged, but the wait staff was struggling to get things together. A table near us waited quite awhile to get an order in. Our food took about 25 minutes. When ordering a second beer as the food arrived, it sat at the bar and never arrived at our table. The waiter seemed surprised when I asked him to take it off of the bill. He did the right thing by taking the other beer off as well. The atmosphere and food were great. I'd try the place again because I'm hoping this was a one-time problem with the wait staff.