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  • Great staff Ryan & Rayna rock & are truly vested! With that said the manager is unprofessional & does not acknowledge or accommodate his customers. I don't want my review to reflect badly on his staff. The manager; Sam has NO return policy nor will he return phone calls. I bought a Joyetech eGo ONE with a faulty battery, brought it back 3xs as battery ran burning hot (burnt lip) & completely burnt out after 6 weeks. Good thing it came with a 90 day guarantee through company & hopefully will be able to get compensated. Its a shame the manager did not assist or attempt to make things right though his distributors. Not a way to run a business. Beautiful store though, great selection of oils etc... To bad its not owned by someone else! I will go back to maintain my Aspire vapes, never have had a problem with this product line. Moving on...has anyone else had issues with the eGo ONE? Joyetech is such a reputable company.....
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