I wasn't in the market to buy a new set up because what I had was still good and just needed updated wiring and mounting. After my experience with Elite auto, specifically with Romeo, I was convinced this was a cut above the other shops in the LV area because of several things:
1. Listening to customer needs. After listening to what I needed, it was a quick assessment and quote. I left the car there and got a call a few hours later to pick it up. No nonsense.
2. Personable yet professional. I commented at their new building space and the amount of high end cars in their parking lot; Ferraris, Bentleys, BMW, Benz. Romeo took me to their back shop and gave me a tour of the place. He and the rest of the guys eminated with pride as they were doin work.
3. Follow up. Turns out my 10 year old system wasn't as great as I thought. Had some weird power surges and took it back to the shop where they tweaked a few things on the amp. No questions asked, they suggested I bring it back the day I called to get a diagnostic. Left the place feeling like a valued customer.
I will eventually update my system on both of my rides and can't think of any other place to bring it than to Romeo and the Elite guys.