I initially signed up in 2015 but then left due to a rude employer trying to convince me to sign up for a personal trainer due to me being "dangerously obese" and giving me false BMI results. I was unhappy with how I was approached but then I was reached out by E?S apologizing for the behavior and decided to return. I stayed for 2 years and left due to not having time to come back. Customer service over email was great at first but as soon as I cancelled and tried asking for my last two invoices I was completely ghosted. This place is pretty decent to go to as long as you don't need any customer service assistance.