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  • HORRIBLE SERVICE!!!!! My son picked this for his 18th Birthday dinner and it was awful!! Haven't been here for awhile and service has seriously gone way down hill. First off our waitress April could barely speak English or maybe because we were Hispanic she assumed we could speak Spanish but we don't, I understand some my kids and husband none. So that was our first challenge she seemed annoyed we wouldn't speak Spanish back to her. Drink refills had to be asked for multiple times. She brought our food but not my husbands and then asked if he even ordered anything WTF!! Finally he has to repeat the order she doesn't say sorry I forgot to put it in or at least lie to us she just walks away then a gentleman helping her who I kind of assume is the manager asks us halfway through out meal if everything is OK and I say no he never got his food and my husband has to repeat his order for the 3rd time. Finally he gets his food as the rest of us are finishing up our meals, no apologies no nothing. She started to ignore us because she could sense we were irritated again we asked multiple times for chip and drink refills. The whole time she was speaking to us in Spanish she had other non spanish speaking customers she did not do this too. She finally drops off the check and never comes back the other guy grabs it and finally comes back and says I took $8 off big whoop our bill was over $100 for the worst time I have ever had at a restaurant and I eat out a lot. The so called manager was in jeans I thought he was a customer at first, he had no name tag he had a regular shirt, jeans and a long key chain not professional in any way. They are in serious need of major training for management and staff at this location. I will never be back again!!!!!!! Wish I could leave no stars and thanks for a memorable 18th Birthday dinner for my son and not in a good way at all. I would have complained more about this but I didn't want to ruin his dinner any more and the so called manager wasn't going to help this situation!!!
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