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| - This may be the 15th- 20th time we've stayed at the Palazzo now and there are no signs signaling a stoppage of activity. Well, maybe one, they've dramatically cut back on promotions for player card holders. What can you do? I guess the economy finally caught up with them. Speaking of which, did you know you could have bought Sands stock below $2/share a few years back. Ka-ching! They're hovering the $50/share level now. Shoulda, coulda, woulda right. At least the management here is doing something right to bring forth revenue not expected before. I always think the more profitable a casino is the higher the level of customer service is given.
On a scale of 1 to 10:
Front Desk- 8
Cocktail Service - 9
Housekeeping - 10
Bellman - 8
Dealers - 7
Valet - 8
Restaurant personnel (may or may not be related) - 8
Theatre/Box Office- 9
Sports Book - 6
Slot Attendants - 7
Security - 7
Room Service - 9
The Palazzo is definitely a nice place to stay. All the rooms are suites with tall windows that sometimes offers up a decent view. We just got unfortunate this time with a mountain view. The beds seem to be getting worn down, or it's just my particular room this stay, but it still has a comfy feel. I do miss the old amenities they use to give out. The soaps, shampoos, conditioners, etc. use to be a very good brand that came from, I think, somewhere in the UK. Now they have something from China/Hong Kong. I don't really like the difference even if the new amenities are comparable to the old ones.
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