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http://www.openvoc.eu/poi#funnyReviews
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  • I am absolutely disgusted in this salon. I visited them about 6 weeks ago being very specific that I was trying to grow and nurture my nails. I was anxious about using gel because I didn't want to damage my nails. The lady serving me however was adamant that the gel would be fine for them and in fact highly recommended it to help them grow. During my appointment they were very rushed and not thorough and I was charged $75 for a very basic manicure and pedicure with gel on my toenails and nails. After a week I noticed my nails starting to look and feel very damaged and weak. I went into another nail salon as I was not in Vegas and couldn't return to this salon and the nail salon I was visiting were shocked at how difficult it was to remove the gel. In fact they refused to properly remove it all because they didn't want to damage my nails even more than they were damaged by UC Nails and Hair Salon. They didn't even want to repaint them and only agreed on putting on a nourishing nail repair serum. When I returned to Vegas I left a complaint online with UC Nails and Hair Salon and received no response. Another few weeks went by and my nails were not improving. I've always had beautiful nails and never in my life have I experienced such dreadful damage to them that was caused by this salon. They were damaged the whole way down to the cuticle and it's apparent that I'm going to have to wait for them to completely grow out now before they really can heal. Today I found an amazing salon who helped remove all the excess gel left on them and they too were shocked at the type of gel UC Nails and Hair Salon used and at the weakness and damage of my nails because of them. I decided to call them to let them know how upset I am. I spoke with the manager who was extremely unhelpful. She didn't acknowledge anything I said and in fact ridiculed me saying they have clients in there every single day and never get complaints. I even offered to send her photos I had taken each week for the past 6 weeks of my nails as proof of the damage. In her words she said "oh hunny we cannot help you because you didn't come back to us". Why on earth would I be so stupid to risk destroying my nails even further by returning to such a nasty nail salon is beyond me. The fact that my concerns and feedback was not even considered or acknowledged is very upsetting considering the long term nail damage they have caused me. I would thoroughly warn anyone and everyone against this place not just because of the damage they did to my nails but because of their horrible unprofessionalism and shocking customer service!!!
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