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| - Unfortunately, this was my first food experience in Toronto. Luckily it's been a lot better since!
My friend and I walked in for dinner after a long walk around Toronto on a fairly hot day at 4:15...not quite a busy time for any restaurant--there were three other tables with a total of 11 other patrons when we came in. We waited a few minutes and were seated in the hot sun (even though we were obviously dripping from our jaunt around town). The waitress pointed at a table, said I'll seat you here, and left without a chance for me to ask to move. When she hadn't returned in about 7 minutes, I went up to her by the bar and asked to be moved. She obliged, but with a bit of an attitude, even though we'd be closer to her "holding position" behind the bar. Another few minutes elapsed before she headed toward us--I thought it was to ask for our drink order--but she bypassed our table and went to go gather her tip and clean up at another table. Once that was done, she finally stopped back by the table and asked if we'd like anything to drink. She did rush back with our drinks, but only because another table was waving her down to pay and leave. She did come back quite a bit later for our dinner order.
Now to the good...my stuffed chicken breast--a special of the day--was deliciously prepared. My friend's pasta was good, but nothing extra special. Our food was done fairly quickly, but once again our waitress was too busy texting other phone to pick it up and deliver it...we ended up getting served by the other waiter even though we weren't at his table. My friend by this time had run out of soda, and was trying to get her attention for another, but the waitress never came back over to the table or checked on us during the meal. We finally got her attention again as she walked by to go to another table, and asked for another Sprite. She said ok, then rushed off. My friend had finished his dinner before she passed by 8 minutes later but still hadn't brought the drink. He reminded her and she said "We don't give refills." We hadn't even said the word 'refill,' just asked for another Sprite. After we said that's ok, we finally got that drink.
Maybe this place needs a no cell phone policy like a lot of restaurants in the States have had to implement.
So, overall. The food gets a 3* rating, and the service gets a zero. Since restaurants are more about food, I'll average it up to a 2...
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