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  • A Dear John letter to Randy's. Oh how I once loved you. Okay, maybe love is the wrong word, but I counted on you for consistency. For good breakfasts, decent prices and fast, fast service. But Randy's, you've broken my heart. Not with the hair I found in my steak and eggs last Saturday but with your heartless, corporate policies. Randy's, remember the days when you were independent and cared about your reputation? Remember when the customer was usually right and when things went wrong that meant making it right? Yes, I found a hair in my food. But I'm no prude. I realize that can happen anywhere. And does. But your refusal to do anything but replace the food sans hair is forcing me to leave you. Forever. Yes, I talked my feelings through with the waitress, then the manager, and then Randy himself. But my head shouldn't have to spin off my shoulders to get a $8 refunded to me and a meal replaced for the inconvenience of a hair in my food. So I bid you a fond farewell, Randy's. I've had good meals and so-so meals in your humble restaurant, but I have to draw the line. And I'm drawing it at poor management. Love 'em or leave 'em the saying goes. And I'll be sure not to the let the door hit me in the bum on the way out. Love, me.
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