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| - I actually drive to a Home Depot (North 5th) that is farther because this place is so bad.
Employees: not professional in the SLIGHTEST, not knowledgeable in the area they are 'in charge' of, foul language in front of customers, not enough employees in the store-ever.
Example: I ordered an item online to pick it up after Thanksgiving, when I told the employee at the Customer Service desk (where it is labeled 'Internet Pickup') what I was there for, he laughed. Then he turns around and yells (not 'talks loudly') to a fellow employee "We got another one. Great.". Then he tells me "you're gonna have to wait because all of you came at once", I respond with "how long is the wait, i do have some more shopping to do?" he replies "a while, we got a lot.".
So I ask "do you have a time estimate?" He says "I dunno....maybe 15 minutes, could be a lot more though"
I just can't believe he had no tact, not a "Well sir, the bad news is it is going to be a little bit...etc"
Just frustrating there is no regard for customer serice, tactful approach to things, as I said earlier I will always go to Home Depot off of North 5th-they are FRIENDLY, know how to conduct themselves in a business setting and many more features.
The only time I don't go to that Home Depot is for paint....when I go to Home Depot off of Craig & MLK (by Capriottis) and see 'Cam'. He is such a nice guy and remembers me every time I walk in.
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