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  • Had appointment for 1200 pm for open MRI. They verified the appointment five days ago four different times. This morning they call and said the machine was not working and would I go to the Jeffrey location at 1 pm instead. Arrived at Jeffrey location to find out there is no open MRI at that location. They sent me back to Green Valley location saying machine working now. Arrived at Green Valley and they said there was no appointment today, but for Wednesday. They went ahead and checked me in. Waited two hours and finally got my chance, only to find out from the tech operating the open MRI that the machine had been working all day with no problems. He agreed that someone had lied to me. Also, every person there I had to deal with kept asking me if the scan was for my knee, when it was for my left shoulder. Very lousy medical imaging place when they take a person's medical issues unprofessionally. Hope to never return to them for anything if I have anything to do with it.
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