I'm not sure why we've continued to give this place a shot over the years, but I think we've officially given it our last.
We've visited at least a half dozen times and always received friendly, but incredibly inattentive, service. Waiting upwards of 15 minutes to even be greeted by a server on two separate occasions, with multiple other staff members walking by frequently. There is obviously zero communication or any sense of pride or ownership by staff, which is a very obvious and unfortunate sign of poor management.
The food has consistently been mediocre, with the highlight of more than one meal being the side salad. We've received lukewarm soup a couple of times, but since the waitstaff are so negligent, it's not even worth it to try to get this sort of thing resolved.
The beer is fairly decent, and we've had an okay pizza or two. Everything else is honestly really disappointing and I'm shocked to see so many good reviews here. We are not tough to please.