I've been to Pizza Palermo a couple of weeks back and while the staff seems really nice and friendly, the food just left me feeling meh.
I had the steak calzone and opted for having it in.
First up, I know this is not a "restaurant", but would proper cutlery and proper plates be too much to ask for? The calzone itself was quite hard and I struggled cutting it with my little plastic knife. On top of that the paper plates were soaked through after 1 minute making me paranoid eating the plate too. The calzone itself tasted pretty bland, there was not much flavor to it and I basically drowned it in ketchup just because I was hungry and I paid $14 for it. And to call something a "steak" calzone when in reality you put in a couple of slices of what seemed to be dry roast beef slices, is just unacceptable.
I am not really sure what their 'specialty' is as they must do something right reading all the other reviews. But, I don't think I will be back as there are many, many pizza places serving better food than Pizza Palermo.