I had 2 bad experiences here I would suggest keep walking to Jonny Rockets in the Monte Carlo. The first time my fries were cold and I had to wait for new ones while my burger got cold. This time tonight before ordering I mentioned to the woman I had cold fries last time. She said nothing and did not care. Sure enough the fries were cold again and I sent them back for new ones. For 16 bucks you would expect hot food and a cashier who listened and reassured you. Jonny Rockets is half the price and food is fresh and hot. For that matter so is McDonalds. Just because they are in a fancy hotel doesn't mean they should just expect people to be happy about cold expensive and a cashier that doesn't care!