We had as best experience as you can when you are in an emergency situation with your pet.
Our dog had been neutered on a Monday in December at a vets office, he had a retracted testical, so there was more surgery invovled then the normal neutering. I stayed home monday with him, the hubs stayed home tuesday with him. We had a cone on his head...Thursday we came home from work to find he had manuvered around the cone and had licked his stitches OPEN...it was bad. The vet was closed, and I had remember seeing the Emergency Animal hospital...so off we went. It was about 6pm.
They took the pup and said to wait or come back in 45 minutes so they could inspect him. After 45 minutes we got some bad news... the pup had licked it to the point that there was dead tissue and a raging infection. And it was going to cost close to $1,000. ::gulp:: They did say they could clean out the infection and stitch him up and we could take him to the vet the next day, but we didnt want to risk things getting worse just to save a few bucks. So he stayed there, over night.
The staff was really great (aside from the very unfriendly older receptionist) I called and check in on him at 11 pm and then again at 7am. Once we had him home I probably called the hospital AT LEAST 5-8 times asking random questions and they were always more then happy to answer them.
Pup had to have 2 drains put in, dead tissue and muscle removed, a ton of stitches...it was a tough 2 weeks of recovery...but he is back to his sassy puppy self.