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| - Bought broken equipment from this store about a month ago, brought it back the same day (tried to take it home twice and set it up, it didn't work properly) multiple times and the manager, Carlos, said that he couldn't do anything about it because it was "a bad time for the store, since some guy ordered tons of equipment and never paid for it." I had to keep my equipment that didn't work and sell it on Craigslist, and I could only get half of what I paid for it!!! That manager wouldn't even exchange it! we even asked for a store credit! He said no!
I went home and filed a complaint with the BBB and I told them exactly what happened.
Today, at about 3 in the afternoon, the manager, Carlos, called my HOME TELEPHONE and yelled and cursed at me! He said that I made the situation up, that I was a liar!! He cursed at me, and told me to "never come in my fucking store again!"
Since I reported him, I found two new shops that are much better than AZ sea bottom and also cheaper! they answer my questions, give good deals and don't call my home and use profanity.
I don't understand how any business person can get away with that? They had my number in their computer, along with my address and full name, and they used it to call me and harass me.
This store doesn't deserve 1 star, your business, or your money.
Go to Aquarium arts or About the reef. They staff is more knowledgeable, prices are better, and they aren't jerks!
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