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  • I was really pleased with this hotel during my recent stay last weekend. I checked in Saturday for a wedding (off site but most of the guests were staying here) and had called prior to see about what time we were allowed to check in (someone had said 4 pm and the first shuttle to the wedding venue was arriving then). I spoke to a helpful person I believe named Gail who said that I could request to be pre-registered for check in and call the day of to let the staff know that I was on site and ready to check in. I did and was called back promptly around 10:45 am and was able to check in. This was wonderfully early and allowed me time to have some r & r before the evening's festivities. The room was clean, modern, and nice. Two queen beds and a patio (though the view was a parking lot nothing too exciting) it was nice to have a cross breeze. I also noticed a sign by the toiletries which listed extensive items they had at the front desk which most do not offer, for free including such things as curling irons, hair straighteners, and computer chargers. I myself forgot band-aids and picked a few up at the desk. The hotel is dog friendly, there were dog treats and a water bowl by the front desk. Every detail is thought of from the chilled water by the lobby to the variety of coffee and tea (with coffee beans on a small saucer to catch any drips in an aesthetic way versus a coffee stained napkin). Unfortunately I forgot my swim suit but the two pools looked wonderful and had plenty of lounges. After the wedding dropped us off some of the rowdier guests stopped by the bar and sat by the fire pits until the wee hours of the morning. There was a housekeeping and bell hop gratuity which I did not know why but I suppose it's similar to any other hotel tax you might encounter. I noticed there were leopard robes (one lined with fleece) in the closet which I took advantage of during my stay. I left my jacket in the closet and called lost in found on the day of my departure and was called the next day by Erica who was quite helpful and courteous. She is sending my jacket and taking care of shipping costs. It's details like this that make a stay memorable and guests happy. In the future I will surely lean toward Kimpton brand hotel resorts because of my pleasant stay at Firesky.
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