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  • We are regulars here, our older kiddo loves Olive Garden. We are often told there is a 15 minute wait when the entire dining room is empty. However, the major issue is we have had repeated problems with servers putting food in front of our baby. Our son burnt his hands badly once, when a server put a hot plate (one she had been holding with a hot pad!) right in front of him, he grabbed it before we could move it and while he was screaming she had the audacity to tell me, "It's not THAT hot!" We reported this to a manager but it happened again at subsequent visits. I reported this to corporate and no response. On one of our last visits, a server told us she couldn't be bothered to be careful of the baby and it was our "liability" if he got food on him. I immediately talked to the manager and after he talked to her she proceeded to throw the salad bowl on the table and THEN serve the food right over the baby's head. We grabbed it from her even though it was scalding hot - to avoid it falling on him - and again reported it to the (same) manager. He apologized profusely but we went again tonight after days of begging from our other kiddo... and told the server up front not to serve anything near the baby and he did, glasses, food, everything served right in front of him - he even put the salad on TOP of the baby's food. Just unbelievable. We won't be eating there again and I'm filing a report with the BBB in hopes they change their training for staff to avoid someone else's child getting seriously hurt...... UPDATE. STILL HAPPENING. WE AREN'T GOING HERE MUCH ANYMORE...
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