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| - If my review were solely based on the food, I would have only given them 2 stars. However, the maitre d' offered to makes amends by discounting our bill. Everything we have was terribly salty and we mentioned this the waitress who in turn mentioned it to him.
It was my birthday and we had been looking forward to trying Elements for quite awhile. We started with the crab and spinach hot pot. It was good, but not great. The dish had a soy sauce finish that lingered on our palates. It wasn't bad, it just seemed rather unsophisticated. I had the special .... a pan seared rib eye with lobster risotto and my husband had the duck. The duck breast also was served with a leg portion that so dry , it was inedible. Besides both dishes being way too salty, they were very uninspiring for a high end gourmet restaurant. We expected to be "wowed" and the food did not aspire to anything close. The highlight of the meal was the complementary dessert .... a chocolate and peanut butter concoction that was very good.
In addition to the food being a disappointment, the service was less than stellar. It took an hour from the time we order until our entrees arrived. We received our appetizers in a timely manner and then were served the sorbet. After that, it was at least 20 mins. before the main courses arrived. Our water glasses were never refilled (and we really needed them to be) and the entire service was rather aloof. I think we saw our waitress a total of 4 times after we were seated .... when she brought us our drinks and take our order, to ask if we needed our drinks refilled, to serve the dessert and bring us the bill.
We will give Elements one more try, but there may be too many short comings for them to overcome. If you read some of the other reviews here, they aren't getting 4-5 stars because of the food. Most people are giving them extra stars because of the views and ambiance.
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