Although I live and work closer to the Pizzazz in Mayfield Village, I think the University Heights location is much nicer. The menu is different (and better, in my opinion) and the decor isn't circa 1975.
I went to Pizzazz on a busy Friday night and got to sit in the bar area. Boy, was it packed! You could tell that a lot of the local regulars were there watching NCAA basketball. I ordered a dinner salad and a spinach cheese calzone and my boyfriend ordered cavatelli with marinara sauce. As always, the salad was delicious! I always enjoy the mountain of cheese that they put on their salads and I think their house dressing is seriously one of the best Italian dressings I've ever had. I love dunking the fresh, warm bread that they bring to the table in the dressing. Despite how busy it was, our server was very attentive. She kept checking on us and refilling our drinks. When my calzone arrived, it was oozing with cheese, just the way I like it. My boyfriend's pasta looked as exciting as cavatelli can. He said it was just ok but my calzone was good as always.
If you're ever in University Heights and are craving some good, down-home Italian grub, this is a great place to check out.