Fredrick R.'s customer service was what made the experience. Some people might think it's just fast food. I disagree, I came to Taco Bell on my lunch break. Sometimes my patients aren't always a very happy situation. So it's nice to break away from the office and see a smiling face for lunch. Fredrick was just that! His kind voice and smiling face makes me want to come back. I normally eat Taco Bell maybe 2-3 times per week. (It's bad that I can admit that, haha) Just due to my work schedule. Plus,Taco Bell is just delicious. lol! I usually frequent the location on lake mead here in summerlin. Their Freeze machine is always broken so I decided to drive to the location on charleston (which is a little further from my office). And I'm very happy that I did, I will drive a little further to have such a great experience. Great job Fredrick! You rock! My order was perfect, the sauce on the side was correct, i got my Baja Blast Freeze, perfect expience. I feel like often times great customer service isn't always appreciated, I hope that Fredrick gets all the recognition he deserves. You never know how much a smiling and kind manner could mean to someone! Have a wonderful day (: