This is my first Review and I am unsure if there is a right or wrong process. I decided to do a review because our family eats out a lot and I have too many reviews stored up.
I have been to this location several times on dates with my husband or with our children and there is always an issue. It has a nice chill atmosphere, friendly servers and Managers who aim to resolve customer dissatisfaction.
Before I go further i must say that 90% of the time the servers are exceptional. The issue most times has to do with the quality of the food, dirty wares and cutlery, the skimming down of the portions with silly fillers or over cooking of Calamari etc.
My husband took me for a quick lunch date recently. The restaurant was not busy but we had to wait awhile for service. The waiter seemed busy but her service was good. We ordered Belini's, Beet & Goat Cheese Salad, Calamari and Artichoke Dip which we shared.
The Calamari was ok, however came with a ton of fillers, in the past their portions was adequate, it has steadily reduced. We barely nibbled on the salad as it was mostly inedible with slimy and very wilted greens. Sadly, the food standards have fallen to the wayside. The artichoke dip has also gotten smaller, though still a favourite of mine.
We plan to take a break from visiting this location and do hope that Milestones Scarborough make an effort to correct the above observations.