I'd give them zero stars if possible... My girlfriend and I got the groupon and attempted to call them a few weeks prior to the expiration (I know we shouldn't have waited so late, but forgot). Nevertheless, we only received their voicemail every time and both took turns calling them. I explained that we were concerned about the expiration date nearing and would like a call back. We never received a return call and I even called the day the groupon expired one last time. Very unhappy with this waste of money and this company. I can understand that they may have been overwhelmed with the number of calls and business from the groupon, but that does not excuse them from not returning calls... I will tell anyone that I know and asks to avoid this company. At the very least it would be nice to have a refund of our money, but I'll just chalk it up as a lesson learned.