Come on people! Enjoy a good burger (and good fries!). It seems to me that this place is being held to some kind of higher standard for some reason. This is a fine burger, with plenty of options for fresh ingredients. It's a soft bun, wrapped up to make a kind of melty-mash of burger goodness. The fries are great fresh cut natural potatoes. - just the way I like 'em.
I would defiantly give 5 guys a try and find out for yourself. The times I've been there the staff has been friendly and quick. The food has been spot on.
One more thing: it's NOT cheap. It's not going to keep me away from In-N-Out, but it's a nice once-in-a-while burger.