They have my money, but they did not get my Trust therefore did not get my patronage. You need to be a dentist #1 priority before anything else.
Find another dentist office that cares more of your needs.
Here's my experience:
I was recommended by my primary Dentist to Mint Hill dentistry for cosmetic implants. I went and Mint hill dentistry staff did not ask me any questions which (to me)did not give me any welcoming feeling/service. They put me in an X-ray situation when I started to question their process. I asked why I was getting another X-ray when my primary dentist office sent them my current X-ray. Thank goodness I did! The X-ray and consultation were going to be charged to me. Who pays $400 for a first time/consultation dentistry?!
Then they said if you are not going thru with this...you can't see the doctor, unless you pay $73.xx dollars.
I need immediate help to know my options and alternatives and since I was there already, I paid the "see the doctor" fee.
I did not get any information. Dentist gave me generic answers (things you read on Internet) and quotes that were not even worth a dime.
I went to another dentist and OMG! The difference of service I got made me angry at (non-service to me but took my money) MINT HILL dentistry. I call back and confirmed that Mint hill dentistry office charges consultation fees.
People this is not the norm. You can go to a dentist office and get service first before paying.
BTW - I did state my disappointment to my primary dentist on their recommendation.