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  • Partner had a Po-Boy and 2 wings. I had a roast beef sandwich and a "lemon pie". The Good: They were true to their word with no nuked or frozen anything. The meat in the sandwiches was moist and tender. The buns were fresh. Once you got to the bottom of the coleslaw container it was actually quite good. My roast potatoes were ok (quite bland though) and partner's fries were good. The BBQ dipping sauce was quite nice. The Bad: The mushroom condiment was so peppery as to be off-putting. The onion condiment was relatively tasteless. All the other condiments were either too vinegary or peppers. Partner had to add quite a bit of Tabasco to the wings even though the hottest sauce was asked for. I asked for "a little bit" of sauce but the counter-person slathered my bun with it. The coleslaw is served in pre-prepared plastic cups and, therefore, the top part was dry and flavourless. My roast potatoes really needed the BBQ dipping sauce to taste like much. The only dessert available was individually plastic boxed slices of a "lemon pie" with no meringue but a factory piped "cream" top that took me 3 forkfuls before I could taste any lemon flavour. Only water available is 1 type of bottled water. The Ugly: The 3rd thing they promise is no "friture". If french fries aren't fried then what are they? Seriously people; get it together. Only 1 of the 3 staff seemed to know what was going on and that one didn't look like she cared. Also, she started preparing my partner's order before even taking mine (or acknowledging my presence) even though we standing at the counter side by side. Except for 2 uncomfortable benches that are right in front of the ordering counter that can seat 5 at most, the other 25 seats in the place are all extra tall wooden chairs. For short folk like me it's a nightmare and the tall chairs tend to wobble if you are a person of size. There are hanging lamps right in front of the menu board that make it difficult to see, and the design of the place, in general, is a hot mess - way too crowded. The Downright Disastrous: The noise! The vent was on full blast right over the noisy refrigerator with both the radio and the TV going. (Why a TV way up in a corner in a 30 seat place? Is it for the staff?) Sitting near that vent was also a freezing experience I will never want to repeat. We could barely hear our own conversation. Great for getting people to leave quickly. And the name Rotisserie? For a busy Saturday night I saw 1(count 'em) sad looking little rotisserie chicken on the prep counter. All the other meat is in and under fancy cloche servers that I would expect to see at the Ritz. You cannot see the meat you are ordering. Not a good sign. I may give this place one more chance but I really doubt it with so many other excellent places to go for this type of cuisine and, especially for rotisserie chicken.
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