Came here with my wife and 2 daughters while we waited for our flight.
The food was expensive, but it's at the airport so what do you expect.
The host was really nice and brought us to a table right away - we were the only ones in the restaurant. He even gave my daughters some crayons and a kids menu (which was on a printed piece if white paper folded in half). My youngest daughter (she's 5) opened up the paper to discover that someone else had coloured in the pictures and answered the questions. I told her we would ask the server for a new one for her to colour.
When the waitress came over she seemed put by having to serve us, and she was visibly upset that my daughter wanted a paper menu sheet that was not already coloured on.
She got our drink orders wrong and didn't check to see how the food was. How was the food? Okay, I guess. We finished without the waitress coming back at all during the 45 minutes that we eat (we had finished our drinks and at no point did she or any of the staff offer us refills - even on water; I mean, that's just common sense)
When we had sat for 10 minutes with our plates in front another staff came by and cleared my wife's and mine but not our kids. 5 minutes later I managed to get our waitresses attention and she asked us if we wanted the bill, "No", I said, "my daughters would like to have their dessert please." At this request she seemed completely frustrated and upset. She curtly asked them what they wanted and when it was brought out it was by the host that had seated us.
Here's the thing: you are at the airport and it's a pretty fixed market that you are dealing with so I suppose you can behave how you want (where else can you go?) But I think that kind of service in an employee is just obnoxious. It reflects really poorly on the business.
When I left I thanked the host and told him that the service was the worst that I had ever experienced (and it was). He just sort of smiled awkwardly but did nothing. My 8 year old daughter told me that I shouldn't say bad things about the service because they might feel bad. I explained to her that the only way people get better is with honest critique.
I hope the restaurant gets better when the owner reads these reviews.