Ya, they may not speak English well but you know that going into your appointment. I brought in different photos of long layered haircuts and Binh cut my hair even better than the styles I showed him. He honestly gave me the best haircut I've ever had and I can't wait to go back! I only paid $15-20 for a haircut that would be $40-75 somewhere else. Everyone there was very appreciative of my business and I felt very welcomed! The atmosphere is great!