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  • It's not bad and probably deserves a borderline three stars rather than two but I'm going to knock it down for a few reasons. But I should probably back up and start at the beginning. Pizzaiolo is one of those smaller chain places (about 25 locations in the GTA) that purports to be a "premium" or "gourmet" pizza parlour, basically so they can charge you more. Sure they offer a greater selection of cheeses and toppings than most places but then again so does Pizza Pizza. More options does not necessarily gourmet make. The pizza itself is pretty tasty, quality dough (something that is often of overlooked importance) and the extensive toppings are uniformly good. Still, it does sometimes come out tasting a little cardboard-like, which is odd considering the fact that the dough really does appear to be of high quality. Something in the way it's cooked, the ovens? I don't know. Anyways it's not awful by any stretch but when you're looking at twenty bucks for a three topping large then it does get to be a bit striking. I'd also avoid the deep dish...instead of being light, fluffy and buttery it just tastes like there's too much crust. AND it adds another $2.00 onto the price! The folks at this particular location are quite friendly but on at least a couple of occasions I've ordered, been told that it would be twenty five minutes and was standing there looking at my watch forty minutes later. Not cool. If it's going to be forty minutes (for pick up no less) tell me it's going to be forty minutes. Don't make me stand around and wait. On the upside they were nice enough to give me free dipping sauce and the last couple of times this has been less of an issue so perhaps they've gotten their act together. So I guess I'm docking them for the price / value and the timing issues. But even if I did give them three stars, why do I keep going back in spite of all the other chain and independent options in the area? It's the only take-out pizza that my fiancĂ©e can eat. They have a gluten free crust with fake cheese (Daiya) option. So if you or a loved one has both gluten and dairy sensitivities, it's one of your few options. She gets to have take-out pizza and I'm just sort of along for the ride.
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