| rev:text
| - Do not book with them. There are so many catering companies that have delicious food, why settle with one that has horrible customer service? We booked our October wedding with them. Terry was very nice until we signed the contract. After that, he did not respond to my email. He told us we would be able to do our tasting at the bridal show. We confirmed with him that we would do it then. We show up to the bridal show and there was only pulled pork to sample. After we brought this up with him, he suggested that he did not say that we could do our tasting there. I brought up the email on the phone and he got extremely defensive.
Fast forward to our wedding, they arrived an hour late from the time that was on our CONTRACT. They pulled up screeching during the middle of our outdoors CEREMONY. Our food was also served AN HOUR LATE. Then, even though we had discussed with them the night before doing a trivia game to call up tables to the buffet(Terry actually was the one that suggested this), they did not do this when the time came. Thankfully, our awesome officiant jumped in to do it for us.
After the wedding, I called Terry to thank him for the food because I am a polite person. Then I mentioned how they showed up late and didn't apologize, he became extremely defensive again. We unfortunately never received an apology, only insults over the phone. It wasn't until I sent him the contract again after this phone call that he apologized for showing up late via a rude email.
Two months late, I left a review on their facebook page because I honestly believe other brides should know about both good and bad experiences. The review was deleted promptly and I was sent a NASTY email and facebook message from Terry threatening to be sued if I leave another review.
Here it is:
"Why would you go on to the BBQ Daddy Page and make up that horrible review? The very first thing you told me when you called me was "Thank you" and that my servers were very polite and did a good job and everyone loved the food. Your only complaint was that we were late and the van pulled up during your ceremony. And we were definitely NOT hours late. How could we be HOURS late if we showed up during the ceremony??? You're right, my staff did not show up at the "Arrival" time, that was on the contract. However, we were up and ready to serve by the designated "service time", the main entree and apps were ready to eat according to the contract. All of your guest ate, almost everyone got seconds and everyone complimented the food. By no means did I or will I every call any a liar. that is completely FALSE
We delivered all of your equipment the night before your ceremony and picked it up after hours. Saving you HUNDREDS of dollars in delivery fees from ANYother company. I kept wide open communication 100% of the time. I even paid for your parking fee at the bridal show.
If I read one more post or review from you that is NOT the absolute truth I promise I will sue you for slander immediately. I'd advise you to remove any other false reviews about BBQ Daddy Catering off the internet if there are any. There will be no more emails from me. You will absolutely hear from my attorney if necessary."
By the way, I paid money for delivery fees. They didn't go above and beyond for delivery, I paid for it.
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