First thing first, none of the bad reviews are happening with us. We were welcomed with smiles and great service. From the vallet, front desk until concierge. Then we went to our one bed room suite.... Boy its amazing! The decor and ambient are beyond believe! We have our own fire place, a spacious king bed and extra queen bed. The bathroom was clean and very modern look, full kitchen and our in room washer and dryer!!! Its really more than we paid for. We cant really wait for our next trip and for sure we'll stay in palm place hotel. Oh yes did i forget to mention an awe of 38th floor view to the city of lights?!!