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  • This place is extremely popular among the tourists as well as the locals so the lines can sometimes be out the door and down on the strip. Theres a good reasons for the lines though. = ) Our first try at about 2 pm on a Sunday made us turn around and go to Fatburger. The lines where crazy. We decided to give it another try on a weekday and where there about 20 minutes before they even opened. The manager came an opened up about 10 minutes early when he saw that there where people waiting. Thats what i call customer service! In comparison we had to wait 20 min pass opening time last winter while we wanted to try Berlins Berlin Burger International. Quite a difference in customer service there so applause to Shake Shack. As this was our first visit after hearing all the rave reviews we did not want to go crazy but sticking to what made them famous. The burgers of course. Had the double shackburger with pickles and cheese. All burgers here looks amazing and picture perfect. Biting in to it i noticed that it was very juicy even though they cook the burgers well done (i prefer medium rare if the meat is good). The lettuce was crazy crisp and the tomato ripe. The Shack sauce is a 1000 island similar sauce and not that far from In n out's sauce. The best thing about the burger was the amazing cheese that had melted and felt almost like a creamy cheese sauce. One of the best burger cheeses ive had. What brings the burger down for me was the bread that i think is too thin and doesnt make the rest of the burger justice. Still a solid great burger without any crazy stuff too it. The ambiance and layout of the restaurant is nice and the location on the middle of the strip outside NY NY is hard to beat. I would say that the burgers are a 4 star for me, the value is a 3.5 as its a bit more expensive then In N out while i would hold the latter a tad higher also in taste. The manager opening up 10 min early bumps the place up though so without him i would have given Shake Shack a 4 star rating. So enjoy your 5 star rating and give the manager a raise!
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