I need some moving help to move a few big piece of furniture (2 bed room set and 2 sets of sofa) across the street. It just need to cross one traffic light to my new place. I already moved all boxes already. May be two minute drive to the new place. So i called just in time since they have so much positive rating on yelp. I talked to the owner justin and explain to him what i need. Since i m only two miles from him and i only need to drive two block to the new place. He offer me half off on the trip charge. So i repeated. Is that mean $99 labour hr + $ 50trip charge. So my mininum charge will be $150. He said yes and no hidden fees. He said he only had one booking on that date and ask me to rsvp now. So i told him i need to talk with my family then call you bk next day. After calling several mover, we picked just in time. So i call them bk next day. Then a guy name Andy picked up the phone, i told him i had conversation with justin yesterday and want to get rsvp and the half off on trip discount. He was very rude on the phone and told me justin never said anything like that. Then he asked me on hold for five min then come bk and said u just have to pay full price bc he is pretty much book on that day?(i was like i called 430 on the day before u cant fill all of slot in one day beside thats what the owner quote me a few business hrs ago.) i said i dun make the discount up. So i told andy my name and phone and ask justin to give me a call. Then of cos no one call. I dun do business with ppl had zero customer services skill. Dishonest, short term memory lost and cant follow their word. Stay away from them!